By Lydia | Last Updated
If you don’t want to miss important calls when you’re already on the line. Call Waiting is ready for you, allowing you to put your current call on hold and answer the new one. Read on to learn how to turn call waiting on and off.
iPhone Call waiting is a telephone feature that alerts you to an incoming call while you are already engaged in another call. If you have call waiting enabled on iPhone, you can switch between calls, making it easier to manage multiple conversations.
When a second call comes in, you’ll hear a beep or a notification, indicating that someone is trying to reach you. With iPhone call waiting, you can choose to answer the new call, decline it, or continue with your current conversation. There will display a few iPhone Call Waiting options that listed below for you to choose:
1. End & Accept: This option allows you to end your current call and accept the new incoming call. It’s useful when you want to switch conversations.
2. Decline: Choosing this option will decline the incoming call, allowing you to continue your current conversation without interruption.
3. Hold & Accept: This lets you place your current call on hold while you answer the new incoming call. You can switch between the two calls later, and choose Swap to switch conversations or Merge Calls to combines both conversations into a conference call.
4. Remind Me: This option sends a reminder for the incoming call. You’ll be notified later, allowing you to finish your current call first.
5. Message: This allows you to send a quick message to the caller, letting them know you’re currently on another call and will get back to them soon.
Enabling Call Waiting on your iPhone is a straightforward process. Follow these steps to ensure that you never miss an important call again:
Step 1: Open the iPhone Settings. Scroll down and go to Apps, and then tap on Phone.
Step 2: In the Phone settings, look for "Call Waiting" and tap on it.
Step 3: Toggle the switch to turn on call waiting. The switch will turn to green. Now Call Waiting is successfully enabled on your iPhone.
Tips: Be careful when enabling iPhone dual SIM call waiting, make sure each SIM card is properly set.
If you find that call waiting is causing disruptions or you prefer not to use it, you can easily disable the feature with iPhone call waiting settings. Here’s how:
Step 1: Navigate to iPhone Settings > Apps > Phone.
Step 2: Tap on "Call Waiting" in the Phone settings, and then toggle the switch to turn off call waiting. The indicator should turn gray, confirming that the feature is now disabled.
There are instances where you might find that call waiting is not working on your iPhone, even if you have it enabled. Here are some common solutions for this issue:
Fix 1. Check Your Carrier Settings
Call Waiting is a feature provided by your mobile carrier. Make sure your carrier supports Call Waiting.
Fix 2. Update iOS to Latest Version of iOS
Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for available updates.
Fix 3. Reset Network Settings
If call waiting still doesn’t work, you might need to reset your network settings. This will erase saved Wi-Fi passwords, so be prepared to reconnect to your networks. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
Fix 4. Turn off Do Not Disturb on iPhone
If Do Not Disturb is enabled, it may block calls. Swipe down on the top right corner to access iPhone Control Center, here tap on crescent moon to turn Do Not Disturb mode off if it’s on.
Fix 5. Disable Silence Unknown Callers on Phone
If you’ve enabled this feature, then the call from unknown caller will directly go to Voice mail, and you won’t notice that. Go to iPhone Settings > Apps > Phone > Silence Unknown Callers, toggle if off.
Fix 6. Check Call Forwarding in iPhone settings
Ensure that Call Forwarding isn’t interfering with Call Waiting. Go to Settings > Apps > Phone > Call Forwarding and turn it off if necessary.
Q1. Will Call Waiting work if I’m using a Wi-Fi connection?
Yes, as long as you’re connected to a cellular network that supports call waiting, it should work even if you're on a Wi-Fi call.
Q2. What's the difference between Call Waiting and Call Forwarding?
Call Waiting allows you to receive a second call while on a call, while Call Forwarding redirects incoming calls to another number when you’re unavailable.
