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Office Microsoft Outlook Not Sending or Receiving Emails

Microsoft Outlook Not Sending or Receiving Email—Error 0x800ccc0f

By Sophia | Last Updated

You may have encountered this: Microsoft Outlook Not Sending or Receiving Emails and reported error 0x800ccc0f after relaunching for just a while. What can you do to address the issue? Take it easy, thousands of users are in the same boat as you. This article describes five ways to fix the problem.

Way 1: Ensure network connection

Sometimes the Outlook receiving or sending reported error 0x800ccc0f is due to the unstable network connection. In this case, follow the tutorials to ensure your network connect correctly.

Step 1: Open one of your browsers and type any URL into the address box.

Step 2: Press Enter key to check the network. If you cannot load any webpage, disconnect the Internet and reconnect again.

Way 2: Relaunch Outlook in Safe Mode

Step 1: Hit Windows + R key to invoke Run dialog box.

Step 2: Input "Outlook.exe/safe" and press Enter to disable Outlook add-ins and launch in safe mode.

launch outlook in safe mode

Way 3: Temporarily turn off the Firewall

Step 1: Click on Start, type Control Panel in the Search Box and select the option from the list.

Step 2: In the Control Panel window, click the down arrow next to View By at the top right corner and select Large icons. Find out Windows Defender Firewall and double-click on it.

open windows firewall

Step 3: Click on Turn Windows Defender Firewall on or off from the left field.

turn windows defender firewall on or off

Step 4: Under Private network settings and Public network settings section, select Turn off Windows Defender Firewall as the image below.

turn off windows defender firewall

Way 4: Download headers only to fix reported error 0x800ccc0f

For Outlook 2007: Navigate to ToolsSend/ReceiveDownload Headers in This Folder.

downloa headers in this folder outlook 2007

For Outlook 2010/2013/2016: Launch Microsoft Outlook, go to Send/Receive tab, click on Download Headers. Alternatively, you can click on Download Preferences and select Download Headers from the drop-down.

downloa headers in this folder outlook 2007

Way 5: Run SCANPST Repair Tool when Outlook is not sending or receiving emails

Step 1: Open This PC on your desktop, input SCANPST.EXE in the search bar then hit Enter.

Step 2: Double-click the tool from the list to run it. When the window popups, click on Browse to select the pst file then tap the Start button to repair.

repair emials by scanpst tool

Way 6: Change Internet E-mail settings in Outlook

Microsoft Outlook Not Sending or Receiving Emails, it can be caused by your Outlook don't authenticate.

Step 1: Click on File tab and tap on Account Settings.

Note: If you are using Outlook 2007/2003, click on Tools from the Menu Bar and select the Account Settings from the drop-down.

Step 2: Under E-mails tab, select an account and click on Change. In the Change Account window, click on More Settings at the lower-right corner.

Step 3: Click on Outgoing Server tab, check My outgoing server (SMTP) requires authentication. Then select Use name settings as my incoming mail server. Tap on OK to save changes.

use name settings as my incoming mail server

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