Fix: Emails Disappearing from Outlook 2003-2016

By Achilles Hill | Last Updated January 03, 2024

You may have encountered this situation: emails disappearing from Outlook after being read or removed. Is Microsoft Outlook deleting emails automatically from Inbox or Deleted Items folder? Worry not, all question will be solved if you walk through this article step by step tutorial.

Why are My Emails Disappearing or Being Deleted from Outlook

Once the emails disappear from Outlook Inbox or Deleted Items folder, it's just hidden. Somehow Microsoft Outlook settings may be changed at times. Therefore, emails less or greater than size, a few days before, read or unread, with or without attachment may be blocked by the Filter.

Stop Emails Disappearing from Outlook 2003/2007/2010/2013/2016

Here are two ways to stop emails disappearing or automatically deleting from Outlook 2003/2007/2010/2013/2016.

• Way 1: Fix emails disappearing from Outlook by saving on the Server
• Way 2: Stop emails disappearing from Outlook through View Settings

Way 1: Fix emails disappearing from Outlook by saving on the Server

Step 1: At the top-left corner, click on FileAccount Settings.

Note: For Microsoft Outlook 2007 and lower version, click Tools and select Account Settings from the drop-down.

Step 2: Under E-mail tab, choose an account then click on Change. It will popups the Change Account window, click on More Settings on the lower-right.

Step 3: In the Internet E-mail Settings window, go to the Advanced tab. Tick "Leave a copy of messages on the server" checkbox and tap on OK to save changes.

Way 2: Stop emails disappearing from Outlook through View Settings

For Outlook 2003/2007

Step 1: From the Menu Bar, click on View then select Current ViewMessages. Thus you can remove the filters directly. If you have made changes to View, go to Step 2 and Step 3.

Note: For Outlook 2003, you can click on View then select Arrange By > Current View.

Step 2: Navigate to View > Current ViewDefine Views.

Step 3: In the Custom View Organizer window, click on the option that has changed then click on Reset button. Tap on Apply View to finish.

For Outlook 2010/2013/2016

Step 1: Launch Microsoft Outlook, go to View tab then click on View Settings.

Step 2: Then you can see the Advanced View Settings: Compact window opens. Click on Filter on the left panel with a word "Off" behind.

Step 3: Switch to More Choices tab, uncheck any option in the window. Tap on OK and go back to Inbox and Deleted Items folder to see if it has restored or not.

Related Links:

• How to Automatically Delete Emails in Outlook
• Your Outlook Account Settings Are out of Date
• How to Create a New PST File in Microsoft Outlook