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OfficeUser Does Not Have Access Privileges to Open the Word Document

Fix Word Can’t Open Document: User Does Not Have Access Privilege

By Achilles Hill | Last Updated

When you open your Microsoft Word file, you might receive the error message unexpectedly. These error messages not only stop you from accessing the Word content, but also can cause data loss sometimes. Next, we will focus on one of the most common Word errors "Word cannot open the document: User does not have access privileges" and introduce 4 powerful ways to fix it in Windows 10/8/7. Now, let's begin.

  1. 1. Copy the Unopenable Word File to Another Drive
  2. 2. Change the Word File Permissions
  3. 3. Remove Properties and Personal Information
  4. 4. Apply iSunshare Word Repair Genius

solved word cannot open the document

1. Copy the Unopenable Word File to Another Drive

Try to copy the unopenable Word file and paste it to another hard drive. For example, if the Word file is saved in the external hard drive, you can copy and paste it to the internal drive of your computer. Then open the Word file to see whether it can be accessed again.

copy unopenable word file to another drive

2. Change the Word File Permissions

Step 1: Right-click the Word file and select Properties option from the context menu.

Step 2: Switch to Security tab in the Properties window. And you might see the warning "You must have Read permissions to view the properties of this object" which means that your user account doesn't have enough rights to view the Word file. To continue, click Advanced option in the lower right corner.

Tips: If you don't see the warning in the Security section of Properties, you can skip to the next way.

Step 3: Click Add button in the shown window.

click add under permission

Step 4: Choose Select a principal option in the top place.

click select a principal

Step 5: Hit Advanced option again.

click advanced option

Step 6: Click Find Now option to display all users, choose Authenticated Users and click OK button.

choose authenticated users

Step 7: The chosen user will be displayed automatically in the object name area and just hit OK button.

hit ok button

Step 8: Check all the basic permissions and hit OK button.

check basic permissions

Step 9: Click Apply option and OK button to save your settings.

Now, open the Word file to check whether this way works.

3. Remove Properties and Personal Information

Step 1: Right-click the Word file and choose Properties option in the shown menu.

Step 2: Click Details tab and click the option Remove Properties and Personal Information at the bottom.

remove word file personal information

Step 3: Check the option Create a copy with all possible properties removed and hit OK button. At last, open the created Word file copy and it might be openable.

create a copy with properties removed

4. Apply iSunshare Word Repair Genius

The error message, "Word Cannot Open the Document: User Does Not Have Access Privileges" still persists after trying the workarounds above? Don't be upset. iSunshare Word Repair Genius can give you a hand at this moment. Equipped with the robust Repair function, iSunshare Word Repair Genius fixes the common corruptions of MS Word .docx file so that the error message is removed. To try this useful tool, install it on your Windows computer firstly and then follow the steps here.

free download word repair genius

Step 1: Exit MS Word and run the Word repair tool.

word repair genius screen

Step 2: Click Open option and add the unopenable Word .docx file to the tool.

add unopenable docx file

Step 3: The Word file will be repaired instantly once it's added. When the file is restored, a tips box will be shown to inform you.

restored unopenable docx file

Step 4: Hit Save button and choose a destination to store the repaired Word file.

save repaired docx file

Step 5: Open the recovered Word. docx file to view or modify it.

open repaired docx file

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