By Sophia | Last Updated
Help! I can't gain access to my Windows Server 2008 R2! When I try to log in, it always shows "the user name or password is incorrect" error to me. I have no CD or DVD. How to resolve this issue?
It would be frustrating when facing the login error. First of all, you must make sure if someone has changed your password. If not, you may forget or lose it for some reasons. Whatever caused it, setting up a new account is the simplest way to help you thoroughly repair the user name or password is incorrect error on Windows Server 2008 R2.
This solution doesn't require professional knowledge, even if newbie can walk through these two steps to fix the username or password is incorrect error.
You'll have to go to the iSunshare Windows Password Genius website to get the software installed on an available device such as Windows or Mac computer.
1. Prepare a USB flash drive which has backed up all data to another place. After then, launch the Windows Password Genius and burn a USB reset disk for Windows Server 2008 R2.
2. Start the target computer with the login error and set it to boot from USB flash drive. In the following window, select Windows Server 2008 R2 and click Add User to create a new account to gain access to Windows Server 2008 R2.
Tips: A discarded Android phone can also make it easier to set up a new username with password. With a few minutes, you can change Android Phone to a Windows password reset disk.
Utilizing installation disc to resolve user or password is incorrect error is not as easy as software above. Unless you are expert in computer, this method is not recommended. For Windows Server 2008 R2 is very different from Windows Server 2012/2016/2019, so we need to demonstrate step-by-step for you.
Before repairing the login error, you must prepare an installation disk for Windows Server 2008 R2. Since then, set installation disk as the first boot option. When you see the language setting screen, click Next Repair your computer. In the System Recovery Options window, select Windows Server 2008 R2 Command Prompt.
With the command lines below, you can view, delete osk.exe then copy and rename cmd.exe to osk.exe. Note that the drive D is the system partition.
After restart, look for the On-Screen Keyboard to open the osk.exe.
Execute the net command line to add a new account and password to re-access Windows Server 2008 R2.
Tips: Net User Command for Windows Server 2012 (R2).
Log in Windows Server using newly-created username & password. As thus, the user and password is incorrect error is solved.
Last, you need to copy osk.exe from another computer which installed with Windows Server 2008 R2 and save it to current computer in Windows\System32 directory.
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