Solved--Windows 10 Backup and Restore not Working

By Hally | Last Updated January 03, 2024

"I want to do a backup on my Windows 10 laptop but only to find that the Backup and Restore (Windows 7) function does not work. I followed the steps to create the system image, save the backup on my external hard drive, and click to Start Backup. But it failed at last and only got "The backup did not complete successfully". Already tried many times but got the same result. Anyone can tell me how to do if I want to back up my Windows 10 system?"

It is troublesome when you go through the entire system backup process but only get the error message such as "the backup did not complete successfully" or even "The service cannot be started, either because it is disabled or because it has not enabled services associated with it". Here, we will introduce different solutions to solve Windows 10 Backup and Restore (Windows 7) not working issue. Meanwhile, the best free Windows backup and restore software is also offered.

1. Part 1: 4 Solutions to Windows 10 Backup and Restore not Working
2. Part 2: CloneGo—Best Alternative to Windows 10 System Backup and Restore

Part 1: 4 Solutions to Windows 10 Backup and Restore not Working

Solution 1: Enable Windows backup service

If you get the error message " The service cannot be started, either because it is disbale or because it has no enabled devices associated with it" (0x80070422), you might need to enable the Volume Shadow Copy Service and check the related settings.

• 1. Click Start at the bottom-left corner on the computer and enter Services.
• 2. Click Services and make sure the following services are set properly:
  1. Volume Shadow Copy (VSS) - "Manual"
  2. Microsoft Software Shadow Copy Provider(SWPRV) - "Manual"
  3. Remote Procedure Call (PRCSS) – "Manual"
  4. COM + Event System (eventsystem) – "Manual" & "Automatic"
  5. System Event Notification Service (sens) – "Automatic"
  6. Windows Backup – "Manual"
• 3. Reboot the computer and check whether the backup function can make effect.
• 4. It would be better if you disable the security software on the computer and then go to make a backup.

Solution 2: Delete the old backup files

The old backup files may cause the unsuccessful backup error. Therefore, if you want to create the new system backup, you had better delete the previous backup files or move them to a different partition or drive.

Solution 3: Utilize chkdsk command to check the error

Sometimes, the unsuccessful backup is caused by the corrupted files in the hard drive. In order to get this issue solved, we usually take advantage of chkdsk command to check the hard drive automatically. What you need to do is run Command Prompt, enter chkdsk/r X: ( X means your hard drive partition), hit Enter button on the keyboard. After that, you just need to wait for the ending and then continue to check other partitions. For the C drive, you need to restart the computer for checking.

Solution 4: Adjust the disk space usage

By default, the max usage on computer is set to 100%, which will be the possible reason for system backup failure. Of course, you can easily adjust this setting in System Protection settings.You had better move the slider to the left about 10-15%. Details: How to Adjust Disk Space Usage in Windows 10.

Part 2: CloneGo—Best Alternative to Windows 10 System Backup and Restore

iSunshare CloneGo is the professional Windows backup and restore software, which is the best alternative to Windows 10 Backup and Restore (Windows 7) function. There is no doubt that it is an effective solution to fix Windows 10 Backup and Restore not working problem.

This software enables you to back up Windows 10 operation system in the format of partition. It is easily and effectively for you to create an exact compressed backup file to an external hard drive, internal hard drive, USB mass storage device, etc. Moreover, you can restore the backup file to any computer. Believe it or not, if you have tried the Windows Backup and Restore function, it is just a piece of cake for you to backup and restore Windows 10 system with CloneGo.

Step 1: Get CloneGo downloaded and installed on your computer. Then run the software and get the following interface.

Step 2: Open Backup window and you will see all partitions are listed in the first part. Just go to choose your Windows system partition (it is always the C :\) to back up.

Step 3: Go to the second part of the Backup window and click Choose to define a partition or folder to store the backup file.

There is an optional setting for you: You can check the After Finished box and select one operation for the computer to do after the backup is finished. If you think it is no need to define the setting, you can ignore it.

Step 4: Click Start and Yes. In seconds, the software will run the backup process automatically.

Once you get the successful backup message, you finish the backup of Windows system partition. If you need to use the compressed backup file, you can restore the system backup file (icg file) to another hard drive with CloneGo. As to how to restore the backup file, it is similar to the backup operations: click Restore and get the Restore interface, select the partition you want to restore the system backup file to, click Choose to add your icg backup file, and click Start and then Yes to begin the restoration process.

Attention:

• 1. The backup file cannot be directly opened and used. You need to restore it to the destination partition.
• 2. After the restore process, you can restart the computer and boot it from the restoration destination partition to run the Windows 10 backup system.

Related Articles:

• Create Shortcut for Backup and Restore in Windows 10
• 2 Easy Ways to Make a Full Backup of Windows 10 System
• How to Realize the Full Backup and Restoration of a Windows 10 PC
• How to Backup Computer to External Hard Drive in Windows 10