By Michael | Last Updated
Q: "I was using my iPhone 13 Pro Max to view a video when the device went to a white screen and died. It's so strange. How can I fix this issue please?"
When your iPhone suddenly gets stuck on a white screen and no respond, it's known as a "white screen of death". This is one of the common faults reported on Apple forums, especially for the iPhone 13 series. If you're experiencing this for the first time, you might panic. In this guide, we will analyze the possible causes for you and introduce 6 effective solutions to fix iPhone white screen of death issue.
Either a software glitch or hardware damage can cause a white screen of death on your iPhone, so you need to troubleshoot. Some of the possible causes include:
1. Sudden software errors during iOS updates, app crashes or jailbreak attempts.
2. Insufficient storage space on the device and the system can't handle running tasks while loading processes, resulting in getting stuck on the white screen.
3. Physical issues such as iPhone water ingress, screen damage, loose connection of internal components or logic board failure.
Smartphones have become an integral part of today's modern life. When your iPhone unexpectedly white screen of death, you may be in a hurry. Here are a few proven ways, you can follow the steps to troubleshoot and fix the problem.
The iPhone's white screen of death is sometimes just due to a low battery, so you may be in for a false alarm. When the iPhone doesn't have enough energy to keep the device running, it may get stuck in a white screen state. This fault is especially common when the device's battery health is below the recommended value. Therefore, the first step solution is to charge your iPhone.
Step 1: Connect the device to your computer using the original Apple Lightning cable.
Step 2: Wait for 15-30 minutes and let the iPhone charge for a while.
Step 3: After charging, if the iPhone screen doesn't automatically boot to the Apple logo and return to normal, then you should try the next solution.
Forcing a reboot fixes minor system failures and it removes temporary problems that interfere with the normal operation of your iPhone. If your iPhone stuck at white screen of death is caused by a tiny software issue, this measure can usually fix it.
Depending on your iPhone model, follow the steps below to force a reboot:
If a forced reboot fails to resolve your iPhone's white screen issue, it's time to opt for a more efficient and reliable solution. iSunshare iOS Repair Genius is a powerful tool designed to tackle iOS and iPadOS system glitches, such as white screen, iPhone stuck on apple logo while updating, frequent self-restarts, and more!
The program is not only easy to use but also prioritizes your data's safety throughout the repair process. Ready to see how simple it is to bring your iPhone back to life? Let’s dive into the steps.
Step 1: Download iOS Repair Genius software from the official website of iSunshare and follow the instructions to complete the installation.
Step 2: Connect your iPhone to the computer, launch the software and click on the "System Repair" option. Then choose one of the repair modes provided by the software:
Standard Mode: Suitable for solving most system problems without data loss.
Advanced Mode: For more serious faults, such as system corruption, it will need to erase all data on the device.
Step 3: The software will automatically check the device model. On the next page, click "Download" to download the appropriate firmware package.
Step 4: Once the download is complete, click the "Repair" button and the software will start the repair process. When prompted with "iPhone Repair Successfully", your device will reboot automatically, and its white screen problem should be solved.
If your iPhone's white screen of death is caused by corrupted files or failed updates, putting the device in recovery mode is another solution. In recovery mode, you can choose to reinstall the system firmware without wiping the data, or completely reset the device to fix the iPhone's software failure.
Step 1: Update iTunes or Finder on your computer to the latest version and then run it.
Step 2: Connect your iPhone to the computer with a USB cable, and then boot your iPhone into recovery mode.
Step 3: iTunes or Finder will automatically detect the device in recovery mode and pop up an option window. You can click "Update" to get a new firmware software or select "Restore" option to reinstall the system.
Wait for the file to download and install, the whole process may take a few minutes and then you can check if the iPhone white screen issue has been fixed.
When your iPhone encounters a white screen/black screen of death, freezes, or gets stuck in Recovery Mode, you can try resolving the issue using DFU mode. Unlike Recovery Mode, DFU mode bypasses iOS entirely, allowing the device to reload its firmware and operating system, so it is a powerful option for addressing stubborn software or system issues.
Step 1: Connect your iPhone to your computer and use the appropriate button combination for your device model to enter DFU mode.
Step 2: Once in DFU mode, the iPhone screen will turn black. iTunes or Finder will recognize the device and display a pop-up message stating that an iPhone in Recovery Mode has been detected. You’ll need to select the "Restore" option to proceed.
Step 3: Wait patiently while the DFU process completes. If the repair is successful, your iPhone will reboot and return to normal operation.
If none of the above methods can solve the problem, the white screen of death is likely to be caused by hardware failure. In this case, it is recommended to check it out at an Apple repair store. Apple technicians can diagnose hardware issues such as a faulty screen, damaged logic board or loose internal connections. If your device is still under warranty or you have purchased AppleCare, the fix may be free.
Next, we'll answer common questions about iPhone white screen of death reported by users to help you learn more about this issue.
Q1: Can I fix the White Screen of Death without losing data?
It depends on the fix you choose. Generally speaking, if it's just a minor system failure, you should be able to fix the iPhone White Screen of Death without losing any data.
Q2: Should I perform a factory reset to fix the White Screen of Death?
Restoring factory settings is a last resort as it will erase all data on the device. Before doing so, it is better to try other methods first, such as professional iOS system repair tool.
Q3: How Can I Identify if the White Screen is a Hardware Problem?
If the problem persists after attempting a forced reboot, iOS System Repair program, and Recovery Mode, and the device is damaged, it is usually a hardware failure.
These are the common ways to fix iPhone white screen of death summarized in this article, I believe there is always a way to fix your device. If all the software-related methods don't work, don't hesitate to seek Apple support or authorized repair service. Hope this guide can help you.
