By Hally | Last Updated
Is your iPhone 11 or 12 showing a black screen and completely unresponsive? This problem, often called the 'black screen of death,' can be frustrating and alarming. While the screen may be black, your phone is still functioning in the background, and fortunately, there are several methods to fix it. In this guide, we’ll explore the causes of the iPhone black screen of death and provide step-by-step solutions to get your device working again.
If your iPhone won't turn on and shows a black screen with no repsonse, what to do? Don't worry, you can check the main reasons below.
1. Software Glitches: A major iOS crash or malfunction can cause the screen to go black, while the device remains powered on.
2. Battery Drain: If the battery is completely drained, your iPhone might appear dead, even if it is simply in a low-power state.
3. Display or Hardware Issues: Physical damage or internal malfunctions, such as issues with the display, could cause the screen to stop functioning.
4.Overheating: When your iPhone overheats, it may shut down the display to prevent damage, leading to a black screen.
5. Firmware Corruption: Corrupt firmware during an iOS update may cause the device to stop responding, leaving the screen black.
If the phone doesn't respond, or you can't turn it on/off, or there is a black screen, then you should try forcibly restarting it. For iPhone 11 and later:
Press and quickly release the "Volume Up button". And then, press and quickly release the "Volume Down button". Then press and hold the "Side button". Release the "Side button" when you see the Apple logo on the screen of the handset.
Your iPhone will restart and check whether the black screen disappears.
Connect your iPhone that has a black screen through an outlet and press the Home button or Power/Sleep button. If the black screen is caused by a drained battery, your iPhone screen will light up and display an empty battery icon. You just need to wait for your iPhone's battery to charge.
Restoring your iPhone to factory settings via iTunes is a good way to solve this problem. All the data on your iPhone will be deleted, but you can backup your iPhone with iTunes first.
Step 1: Connect your iPhone 11/12 to PC and open iTunes.
Step 2: In the main screen, simply click the phone icon.
Step 3: On the left panel, click Summary and on the right panel, click Restore iPhone. Once you confirm to Restore iPhone, all of your media and other data will be erased, and the newest version of the iPhone software will be installed.
iSunshare iOS Repair Genius is a versatile tool to repair iPhone/iPad system issues with or without data loss. It enables you to fix most of common system problems like iPhone black screen of death, iPhone white screen of death, stuck on Apple logo, boot loop, etc. Here are the steps to use this software to fix iPhone 11/12 black screen of death.
Note: Before performing the steps below, you need to download and install this tool on your computer and make sure iTunes should be installed on your PC.
Step 1: In the main screen of the software, select System Repair. Then, you can see there are two modes to choose from, Standard Mode and Advanced Mode. Standard Mode can fix black screen of death without any data loss. Advanced Mode can fix any iPhone OS problem but the data will be erased. Here, I have chosen the standard model as an example.
Step 2: Hit Start button to continue.
Step 3: Make sure your iPhone is connected to PC with USB cable, and then click Next button in the bottom right corner.
If your iPhone cannot be detected, you need to put your iPhone in DFU or Recovery Mode.
Step 4: The software will automatically identify your iPhone model and show you the latest available version of firmware. Click Select button to choose the location to save the package and then click Download button to download a firmware package. If it fails to download, you can click Copy button to download it on the browser. Then click Select button on the bottom to import it. If you have already downloaded a firmware package on your computer, just click Select to add it.
Step 5: Wait patiently for firmware verify.
Step 6: After verification is complete. Click the Repair button to start the fix.
Step 7: Wait for a while until a window pops up indicating that the iPhone has been successfully repaired. Click OK to close the window. At last, your iPhone will work properly and boot up automatically.
If none of the above fixes work and your iPhone is still unresponsive with a black screen, it may be a hardware failure. If it's still under warranty, you can contact Apple Service Center for a replacement.
1. Can the black screen of death be fixed without losing data?
Yes, a force restart or Use iSunshare iOS Repair Genius won’t result in data loss. But if you choose to restore iPhone with iTunes, there must be data loss
2. What is the black screen of death on iPhone 11/12?
The black screen of death refers to a scenario where the iPhone’s screen turns black and becomes unresponsive, even though the device is still powered on and may still function internally.
3. iPhone 11 screen black after dropping, how to fix?
If the iPhone has been dropped, physical damage to the screen or internal components could cause the black screen issue. In such cases, you may need to visit a repair shop.
Here, 5 different ways is listed to fix iPhone 12/11 black screen of death. If the black screen is caused by a software glitch, iOS Repair Genius is the most recommended quick fix. If you have already solved this problem with other methods, please share with us!
