By Hally | Last Updated
"My iPhone 14 is stuck on SOS mode. I have tried power off my iPhone and restarted it. Nothing works. Please help! "
The Emergency SOS feature on iPhone is a life-saving tool, designed to quickly call emergency services when needed. However, some users experience the frustrating issue of their iPhone being stuck on the Emergency SOS screen, rendering the device unusable. This guide explains the causes of this issue and provides effective solutions to fix it.
Before we dive into the fix, let's take a look at why your iPhone is stuck in SOS mode.
The user may have pressed the SOS combo button to trigger SOS mode and then got stuck on that screen. Then it got stuck on that screen. iPhone can do a lot of things using the power and volume key combination, like taking screenshots. This error can happen if you press the wrong combination of keys by mistake.
Jailbreaking allows users to have access to new features. However, if an inexperienced user made a mistake during the jailbreak process, their iPhone could get stuck in SOS mode.
It's possible that some software glitches caused your iPhone to get stuck on the emergency SOS screen.
If your iPhone is running an unstable iOS, this can cause iPhone lag and malfunction. In this case, your iPhone may get stuck on the Emergency SOS screen, on the preparing update screen, on the Apple logo, and etc.
When your iPhone is stuck in SOS mode, you may not be able to swipe or use it at all. In this case, a forced restart of the device may be useful. It can get rid of annoying software errors. The method of forced restart will depend on your iPhone model.
For iPhone 6S or earlier models: Press and hold the Home button and Power button until you see the Apple logo.
For iPhone 7 and 7 Plus: Press and hold the Power button and Volume Down button until you see the Apple logo.
For iPhone 8 to iPhone 15: Press the Volume Up button and release it. Then immediately press the Volume Down button and release it. Then press and hold the power button until you see the Apple logo.
Sometimes we always overlook the small details. For example, iPhones are prone to system lag when low on power, a bug that occurs especially frequently on long-used iPhones. If a force restart not working, you can turn off your iPhone and charge it for 1 hour. Then turn on your iPhone and see if the problem is solved.
Restoring your iPhone through iTunes can fix a stuck iPhone, but this will cause the iPhone to lose all its data, however, you can restore your data through iTunes backup. Also, if you have never synced your iPhone with your computer, you will need to put the device in recovery mode in order to be recognized by iTunes.
Step 1: Make sure you have installed the latest version of iTunes on your PC. Then open iTunes and connect your iPhone with USB cable. When prompted by the iPhone pop-up window, click on the "Trust this computer" option. Then click on the Device tab in the main iTunes screen.
Step 2: Move to Summary in the left panel and choose Restore iPhone on the right panel.
Step 3: When the process is done, your iPhone will restart as you first turn it on. Set up your iPhone and restore iTunes backup.
If none of the above methods work, use a trusted iOS repair tool to fix deeper system issues. Tools like iSunshare iOS Repair Genius can help repair your iPhone without data loss. iSunshare iOS Repair Genius is a powerful tool to repair iPhone/iPad with or without data loss. It has several highlights as follows.
Step 1: Launch the software and choose iOS Repair option. The software offers "Standard Mode" and "Advanced Mode" to fix any faults in iOS. The "Standard Mode" will fix your device without losing any data, so if you want to keep your iPhone's data, click on the "Standard Mode" option.
Step 2: Click the Start button, make sure your iPhone is connected to the computer with a USB cable, and then click Next. If your iPhone cannot be detected, you need to put your iPhone in DFU or Recovery Mode. On the screen you can see a very clear guide and follow it.
Step 3.1: The software will automatically recognize the model of your iPhone and prepare the latest firmware package for it. After selecting the path to save the firmware package, click "Download" to start the download, which will take some time.
Step 3.2: If the download fails, you can click the Copy button to download it on your browser. Then click the Select button at the bottom to import it. If you have already downloaded a firmware package on your computer, just click Select to add it.
Step 4: Wait patiently for the download to complete and the firmware to be verified.
Step 5: Click on the "Repair" button and the software will immediately start fixing the iPhone stuck in the emergency SOS screen.
Step 6: After a successful repair, you will be able to access your iPhone again and use other features of iPhone normally.
If all the above fixes cannot help you fix the iPhone stuck in sos mode, you can contact Apple Support online or take your iPhone to a local Apple Store to ask for help. You can first move to Official Apple Support > choose Get Support > Choose a device or service or you can describe your problem > Click Continue > Choose Chat or Call to contact Apple Support.
If you do not want iPhone stuck in SOS mode again, you should avoid accidental activation. It is recommeded to turn off "Call with Side Button" on Settings > Emergency SOS.
Besides, you should regularly update to the latest iOS version to minimize bugs and glitches.If side or volume buttons are sticky or malfunctioning, visit an Apple Store for a hardware inspection.
1. How to turn off emegency SOS on iPhone?
On the iPhone 14 or iPhone 14 Pro models, Apple's emergency SOS mode becomes even better, supporting users in sending emergency messages when there is no cellular network or wireless LAN signal. Therefore, we do not recommend that you disable emergency SOS on iPhone, which is a useful safety feature.
Option 1 (iPhone 8 and earlier): Go to iPhone System Settings, click on "Emergency SOS" and then tap the button for "Auto Call" to turn it off.
Option 2 (iPhone X or higher): Go to "Settings" > "Emergency SOS" and tap the "Call with Hold" button, once turned off it will turn Grey. Then scroll down, tap and turn off the "Call with 5 Presses" toggle.
2. How to get out of emergency SOS screen on iPhone?
If the Emergency SOS screen is active due to accidental activation, you can exit it manually: Press and hold the Side Button until the Emergency SOS screen disappears. Then you can unlock your iPhone and check if it functions normally.
3. My iPhone 15 stuck in SOS mode and no service, how to fix?
You can try to restart the iPhone, restore the iPhone in iTunes or use the iOS repair tool, such as iSunshare iOS Repair Genius, to get iPhone function normally.
Getting your iPhone stuck on the Emergency SOS screen can be inconvenient, but the solutions above should help you resolve the issue quickly. Whether it’s force restarting your iPhone, updating iOS, or using a repair tool like iSunshare iOS Repair Genius, there’s a fix for every scenario.
