By Hally | Last Updated
Q: "Guided access on my iPhone 14 is not working, when I triple click on side button and it didn't respond, switched to other apps to keep trying and still failed. Have you guys encountered the same situation? Any help is great, thanks."
Guided Access is a handy feature on iPhone and iPad that helps you stay focused by limiting device access to one app. Guided access triple click not working on your iPhone or iPad? In today's guide, we will explain why guided access not working and how to fix it quickly.
No program is perfect, they have occasional glitches in their operation and guided access on iOS devices is no exception. Here are the possible reasons why guided access is not working on iPhone and iPad that you can troubleshoot before you start fixing it.
1. You haven't enabled guided access on your device.
2. There is no shortcut to enable guided access or it is set incorrectly.
3. Guided Access feature doesn't have a password set yet, Face ID or Touch ID.
4. A software error on iOS prevents the program from working properly.
5. The power button is damaged.
Before trying to fix Guided Access not working, to make sure that it's not an oops, you'll have to check if the Guided Access feature on your iOS device is turned on: Access Settings > Accessibility > Guided Access, if it's turned on and everything is set up, then there may be a random glitch in the feature. Just turn off guided access, exit the Settings App, and re-enable the feature.
If the Guided Access is enabled on your iPhone, you need to ensure other related settings is configured correctly.
Open Settings> Accessibility > Guided Access and choose Passcode Settings. After that, you can set a passcode to control Guided Access.
If necessary, you can turn Accessibility Shortcut on: tap Settings > Accessibility > Accessibility Shortcut. In this way, you can activate the Guided Access after triple click on Home button. If this shortcut is not toggle on, Guided Access won’t appear after you triple click.
The "Screen Time" allows you to limit the amount of time an app can be used on your iPhone and iPad, and you can't use the app's guided access for that limited amount of time. You can go to "Screen Time" to check if the apps that require guided access are in the restricted list, or try turning on guided access in another app to see if the issue still occurs.
Restarting your device can resolve most unknown faults on your iPhone or iPad. Moreover, when your device is running slow due to insufficient RAM, then the truth of guided access triple click not working could be that the phone is too slow to respond to commands. So, the iPhone can free up RAM space during a reboot.
If your iPhone is stuck on the guided access page and can't bring up the shutdown slider, you can choose to force restart it.
Things are not going as well as expected, if restarting the device doesn't help with the "guided access triple click not working" on your iPhone or iPad, you need to try other solutions, such as updating the iOS on your device to the latest version. As this may be a bug in the older iOS and Apple's tech team has already fixed it in the latest iOS.
When you choose to reset all settings on your iPhone/iPad, all system settings will be restored to the default state. But it will not erase your personal data.
Tap Settings> General > Tranfer or Reset iPhone>Reset > Reset All Settings. After that, input the screen passcode and confirm the reset. Finally, it will return the Wi-Fi passwords, wallpaper settings, and other preferences to default. You can set them up again.
This is probably the last solution you want to try, restoring the factory settings of your device will wipe all the data and settings on your iPhone, so before that, you need to backup the data on your iPhone to iCloud first. Another way is to use iSyncGenius to backup files on your iPhone to an external hard disk, USB drive or computer.
Go to "Settings" > "General" > "Transfer or Reset iPhone", tap "Erase All Contents and Settings", and follow the on-screen prompts to complete the factory reset process. After this, the "Guided Access" feature should be back on your device.
The unknown system malfunctions can cause iPhone errors such as guide access mode not working, iPhone stuck in guide access and unable to enter passcode, and sometimes a reboot or factory reset of the device doesn't completely eliminate them.
iSunshare iOS Repair Genius is a worth-try iOS repair software, which can fix more than 1,000 kinds of errors on your iOS device, such as iPhone frozen, guided access not working, uploading to icloud paused, and so on, with a 99% success rate without losing data.
Step 1: Download and install the software on your computer, then run it and select "Standard Mode".
Step 2: Connect your device to your computer with a USB cable and click the "Next" button.
Step 3: The program will automatically recognize the device information, click "Download" to get the available firmware package, and wait for the download to complete.
Step 4: Then, iSunshare iOS Repair Genius will verify and extract the firmware package, click the "Repair" button, and then the software will immediately start to repair the iOS on your iPhone.
Q1: How to Disable Guided Access on iPhone without Passcode
If you have Face ID or Touch ID enabled in the Guided Access settings, you can use either one to disable this feature. Double tap the Home or Side button and then you can end guided access without passcode.
Q2: What to do when your iPhone is stuck on guided access?
When your device is froze, you can try to fix it by forcing a reboot, updating iOS or factory reset. If none of them work, then turn to iSunshare iOS Repair Genius, a reliable tool that eliminates almost all software glitches on your iPhone in just a few clicks.
Q3: Guided Access not working when I triple click, how to fix?
You can check the Guided Access settings and restart your iPhone. If these does not work, try update the iOS version and reset all settings. Also, you can use iSunshare iOS Repair Genius to fix the system error which might cause this issue.
There's no doubt that the Guided Access feature is very useful, but things aren't always perfect and occasionally there are a few hiccups. Luckily, we're experienced enough to deal with it and share everything with you in this guide in the hope that it will help you fix the guided access not working on iPhone and iPad.
