By Achilles Hill | Last Updated
FaceTime enables us to conduct an audio or video calling with our friends and family. However, sometimes FaceTime does not work properly on the iPhone. When FaceTime does not start, calls do not go through/come in, or calls come through/come out and are immediately dropped, what can you do to solve FaceTime not working issue? Don’t worry! This article delves into practical solutions to iPhone FaceTime not working issue.
Outlines:
A stable internet connection is crucial for FaceTime to work effectively. You can use a cellular or Wi-Fi connection when you are going to play a FaceTime call.
To check the Wi-Fi connection: Unlock the iPhone and tap Settings > Wi-Fi.
To check the Cellular data: Open your iPhone and tap Settings > Cellular, and tap Show All in Apps Using Cellular Data section. After that, find FaceTime and ensure it supports both WLAN and Cellular Data.
Sometimes, FaceTime settings can be misconfigured. You can open Settings and scroll down to Apps. Tap Apps> FaceTime. Then ensure FaceTime is on. Besides, your iPhone should be signed in with an Apple ID account.
The FaceTime server may not be able to validate packets with incorrect date & time stamps. Thus, changing the date & time settings of the iPhone may fix the issue.
Step 1: Move to iPhone's Settings > General > Date & Time > toggle Set Automatically switch to off.
Step 2: Manually set the correct date & time on your iPhone and then force restart the iPhone.
Step 3: Check that Facetime is working properly. If it doesn't, check if enabling back the Set Automatically option in the Date & Time settings fixes the problem.
A simple restart can resolve many software-related issues. For the iPhone 6 and later, press and hold the side button until the power-off slider is displayed on the screen. Then drag the slider to power off the iPhone. After minutes, turn on your iPhone.
For the older iPhone, press and hold the top button to power off iPhone. After that, press and hold the top button to power on iPhone.
FaceTime may not work if the iPhone's operating system is outdated, as it may make the device incompatible with Apple servers, and due to this incompatibility, the execution of Facetime's basic modules is limited. Therefore, it would be wise to upgrade the iOS to the latest version.
Step 1: Make sure your iPhone is fully charged and connected to a Wi-Fi network.
Step 2: Move to Settings > General > Software Update, if there is an update available for iOS, please Download and Install the update.
Step 3: Restart your iPhone and check if Facetime is working properly. If not, unregister your number from iMessage and check again afterwards if the FaceTime issue is resolved.
If FaceTime not working issue is caused by the software glitch, iSunshare iOS Repair Genius will be the best choice to get FaceTime back to normal. This software is so effective that it can fix various software issues on your iOS device. You need to download and install the software on your computer. Besides, make sure your iPhone is always connected to the computer with a USB cable as well as iTunes should be installed on the computer.
Step 1: Run iSunshare iOS Repair Genius and select System Repair option on the main interface.
Step 2: Two repair mode is offered on the software. Most of the time, Standard Mode is selected to fix your iPhone issues with no data loss.
Step 3: Hit the Start button and the Next button in the coming interface.
Step 4: Soon, the software will automatically identify your iPhone model and show you the latest available version of the firmware. You can set the location to save the firmware package and then hit the Download button.
Step 5: Minutes later, the firmware is ready. You can hit the Repair button to get your iPhone FaceTime back to normal.
1. Why is FaceTime not connecting on my iPhone?
FaceTime may not connect due to poor internet, disabled settings, or issues with your Apple ID. You need to make sure the iPhone is connected to Wi-Fi and FaceTime is enabled in settings.
2. How can I activate FaceTime on my iPhone?
Open iPhone and tap Settings> Apps > FaceTime. Then toggle the switch to turn on FaceTime. After that, it requires to sign in with your Apple ID. Once enabled, FaceTime will attempt to activate. You need to wait for activation and make sure the iPhone is connected to stable network.
3. FaceTime not showing up in Settings, what to do?
If you fail to find FaceTime in Apps windows, you should go to Settings >Screen Time> Content & Privacy Restrictions. Then tap Allowed Apps & Features to toggle on Camera and FaceTime.
FaceTime is a vital communication tool for many iPhone users, and encountering issues can be frustrating. You can follow the guide in this article to get FaceTime working again. Or you can directly contact Apple Support to get assistance.
