By Achilles Hill | Last Updated
Find My iPhone is an app and service that allows us to track the remote location of iOS devices and share it with others to keep track of its whereabouts. This service plays a significant role when the device is stolen or lost. However, sometimes even when we turn on this service, Find My iPhone says online but not sharing location. Why did this happen and how to fix this issue? In this post, we will walk you through six top ways to fix Find My iPhone online not sharing location.
If the location service is disabled on your iPhone, Find My iPhone service cannot work properly. So, you need to make sure to enable the Location Services on your iPhone. Here is how to turn on Location Services on iPhone.
Step 1: Open your iPhone and go to Settings > Privacy > Location Services.
Step 2: Then turn on the Location Services toggle on.
Even though the Location Services is turned on in your iPhone, it doesn't mean every app has permission to use it. So, you need to check Find My iPhone app is allowed to use Location Services or not.
Step 1: Open your iPhone and go to Settings > Privacy > Location Services.
Step 2: Tap Find My iPhone and select Always or When Using option.
If the Find My iPhone service still says "Online, not sharing location", go to check if Share My Location is turned on. Here is what to do.
Step 1: Go to Settings > iCloud > Share My Location.
Step 2: Turn on the toggle next to Share My Location and make sure that the location is shared from this device.
One of the requirements to be able to use Find My iPhone service is that iCloud must be signed in on the device to locate and track the iPhone. So, one of reasons for Find My iPhone online not sharing location may be that iCloud is not signing in. Here is how to sign in iCloud on iPhone.
Step 1: Open your iPhone and go to Settings > Your Name > iCloud.
Step 2: Type your Apple ID and password for signing in to your iCloud account. Then go to check if Find My iPhone can locate your iPhone and share the location.
It's one of the most effective method to fix this issue with a powerful iOS repair tool and iSunshare iOS Repair Genius is such a tool. It can help you repair most of common system problems without any data loss including the issue of emergency alerts feature not working on iPhone. Here is a full guide on how to use this tool to fix the issue of emergency alerts.
Step 1: Download and install this app on your computer. Open this app and connect your iPhone to computer.
Step 2: Select Standard Mode to fix your iPhone without data loss.
Step 3: Click Start button to continue.
Step 4: Make sure that your iPhone is connected to computer and click Next button.
Notes: If the app can't detect your iPhone, you need to put it in DFU Mode or Recovery Mode. Just follow the guide on the interface.
Step 5: Click Download button to download a firmware package. You can click Select button to choose the location to store firmware package.
Notes: On the bottom of interface, you can also click Copy button to download it in a browser and then click Select button to import it to app.
Step 6: Wait for the application to verify the firmware, then click Repair button to start repairing.
Step 7: It may take some time to wait. Once the process of repair is done, the app will prompt you that the device has been repaired successfully. Click OK to close the window.
Finally, the Find My iPhone service can work normally on your iPhone again. If not, you can try to fix it with the other repair mode of this app (Advanced Mode). But it will factory reset your iPhone and all the data will be erased.
If all the ways mentioned above are not workable, it's probably a hardware problem that causes Find My iPhone online but not sharing location. In this case, you need to contact Apple Support for help. They can offer the best support options to help you solve all kinds of hardware issues.
