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Bitlocker BitLocker Device Encryption cannot be used Error

How to Fix BitLocker Device Encryption cannot be used, 0x8031004A Error?

I encountered a problem when I was about to backup my Win 10 machine with system tool. It says "BitLocker Device Encryption cannot be used, because critical BitLocker system files are missing or corrupted. Use Windows Startup Repair to restore these files to your computer." along with a 0x8031004A error code. I have any ideas why this error is showing and not sure how to fix it.

author

Lydia

The error code 0x8031004A when backing up files indicates that there’s something wrong with your device, you can change another drive for file backup, or you can fix this issue by following methods.

The Reason for BitLocker 0x8031004A Code Error

BitLocker Drive Encryption cannot be used error

1. System File Failure: If you are using BitLocker to encrypt your system disk and experience an abnormal interruption during encryption/decryption, it may result in damage to critical system files, causing an exception.

2. Disk Errors: For example, Disk space corruption can lead to conflicts.

3. Lack of System Memory: Excessive system junk and insufficient Backup Space can also result in this error.

Solution 1: Perform a Clean Boot

Step 1 Press [Win + R], typing "msconfig", and then press Enter.

Step 2 Click on Services tab,check "Hide all Microsoft service", and then click on "Disable all" button.

System Configuration Services

Step 3 Then in the "Startup" tab, click on "Open Task Manager".

Open Task Manager Option

Step 4 On the Startup tab in Task Manager, Right-click on each enabled startup item, and then choose "Disable".

Disable Startup Items

Step 5 Return back to "System Configuration" window, click on "Apply" > "OK".

Step 6 Restart your computer, it will be in a clean boot environment. Then perform the backup operation again.

Solution 2: Repair System Files

Step 1 Type "cmd" in the search box, and then press [Ctrl + Shift + Enter] to run Command Prompt as Administrator.

Step 2 Run the following command:

DISM /online /cleanup-image /restorehealth

Repair System Files

Step 3 After complete, run the command below:

sfc /scannow

Scan System File

Step 4 Restart your computer to confirm if the issue fixed.

Solution 3: Disable WinRE before Finish Backup Process

Step 1 Type "cmd" in the search box, and choose to Run as administrator.

Step 2 Run following command:

reagentc.exe /disable

Disable WinRE

Step 3 Retry the file backup operation, and then use the following command to re-enable the WinRE:

reagentc.exe /enable

Enable WinRE

Solution 4: Use Windows Startup Repair to Repair Corrupted Files

Step 1 Click the power icon in the "Start" menu, and press and hold the Shift key while clicking or selecting "Restart" to enter into WinRE environment.

WinRE Troubleshoot

Step 2 Entering into Troubleshoot -> Advanced options -> Startup Repair

Startup Repair Option in WinRE

Step 3 Wait for the repair process to complete, then restart the computer.

Solution 5: Perform Disk Cleanup

Step 1 Right-click the system drive, then click "Properties".

Step 2 Click on the "Disk cleanup". Select the files to be cleaned, click "Clean up system files", and then click "OK" when finished.

Disk Cleanup

Solution 6: Check and Repair Disk Errors

Step 1 Run Command Prompt as an Administrator. Then Run the following disk check command:

chkdsk c:/f

Check Disk Command

Step 2 If there are issues being detected after the disk check, the system will automatically repair it.

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