By Sophia | Last Updated
Q: "When I pick up my Xiaomi Redmi note 10, it shows that the device is locked. I have forgotten my password as it has been idle for too long, how do I unlock it now?"
You might be puzzled when you turn on your Xiaomi phone and see the "This Device Is Locked" prompt. This is usually Xiaomi's security mechanism at work to block unauthorized access. If you can't provide unlock credentials, does it mean that the device will be locked permanently? Actually, it doesn't. In this article, we will answer this question in detail and provide you with several simple and effective unlocking options.
If the warning message "This Device Is Locked" is displayed on your Xiaomi phone, one of the most common reasons is related to the security features of your Mi account. This feature automatically kicks in and disables the device when it is lost or when someone logs in multiple times with the wrong password. There are some other reasons that may also cause the device to be locked, including:
1. If you have flashed a new ROM or firmware on your device, the Xiaomi system will prompt you to enter your previously logged in account password to activate the device.
2. Restoring factory settings without unbinding the Mi account, users will be asked to verify the Xiaomi account previously logged in on the device.
3. Used Xiaomi phones may still be tied to the previous owner's Xiaomi account.
4. Entering the wrong password too many times will trigger a temporary lock of the device.
Device is locked but you forgot your Mi Account password? Don't worry. Next, we will introduce several effective unlocking methods to help your Xiaomi phone get rid of the "This Device is Locked" dilemma.
As we mentioned earlier, forgetting Mi Account password is one of the reasons why Xiaomi devices get locked out of security. Luckily, Xiaomi offers a quick "Forgot Password" feature that allows users to easily reset their account password.
Step 1: Visit the official Mi account website on another device's browser and click the "Forgot Password" button below the login box.
Step 2: Enter the verification information associated with your Mi account, such as your cell phone number or email address.
Click "Next" > "Send", Xiaomi will send you a verification code.
Step 3: Enter the verification code and reset your password. Return to your Xiaomi phone page and enter the new password to unlock "This Device Is Locked" screen.
If you are unable to access the associated recovery email or mobile number, then the "Forgot Password?" option will not work. In this case, another effective way is to contact Xiaomi customer support team directly. They can help you reset your Mi account password based on the device information and proof of ownership you provide.
Step 1: Visit Xiaomi Customer Support page to find the contact details of the customer support in your area.
Step 2: Explain that you are experiencing the "This Device is Locked" issue and provide the device's IMEI number and proof of ownership such as its proof of purchase.
Step 3: Xiaomi customer service will guide you on how to reset your Mi account password or provide you with a solution to unlock your device.
If the account password cannot be recovered, then performing a factory reset is the last option to unlock your Xiaomi phone. Although this process will delete all the data on the device, it ensures that the device is unlocked and is a practical and effective solution.
Step 1: After turning off your Xiaomi phone, press and hold its Power button and Volume Up button simultaneously until the "Mi" logo appears.
Step 2: Use the volume keys to select "Wipe Data" and then press the "Power" button to confirm the reset to bypass the "This Device is Locked" security lock.
Step 3: Once the reset is complete, the device will reboot to the initial settings screen and you can now access your Xiaomi device.
When you reset your Xiaomi phone, it may trigger its factory reset lock in addition to the Mi account lock. This is another security feature on Android devices, designed by Google to prevent the device from being used by unauthorized users after resetting it. How can you bypass FRP on your Xiaomi phone if you have forgotten the password of the Google account associated with it? With the help of professional FRP bypass tools like iSunshare Android Password Genius, you can remove this lock effortlessly.
Developed by iSunshare, Android Password Genius is a powerful all-in-one unlocking tool. It not only helps users bypass the FRP lock, but also unlocks various types of screen passwords, such as PIN, pattern lock, fingerprint lock, and so on. Let's see how it works.
Step 1: First of all, head over to download iSunshare Android Password Genius on your computer and install it.
Step 2: Launch the software and select the "Unlock Google Lock (FRP)" option.
Connect your Xiaomi phone to the computer with a USB cable and then click on "Xiaomi" icon from the pop-up brand list.
Step 3: Check the "Remove FRP with one click" option, which supports MIUI 13.0.2 and earlier. Click the "Start" button to continue.
Step 4: Follow the software's instruction to enter the device's "Main Menu" and confirm the connection to Mi Assistant, click "Continue" and the FRP removal process will start automatically.
Wait for a few minutes, the software will prompt "Remove Google Lock(FRP) Successfully", and your Xiaomi device will be free from Google Authentication.
While it may be frustrating to face the "This Device Is Locked" message on your phone, the good news is that unlocking a locked Xiaomi device is not very complicated. Whether it's a forgotten password or an FRP lock, this article lists proven solutions. Choose the one that suits you best and start unlocking your Xiaomi device now!
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