By Michael | Last Updated
In today's connected electronic world, most of the work and life has become extremely dependent on the internet, so any network error can be a problem for you, especially the mobile network. Recently, some Android users have been complaining that their devices are unable to connect to the network and displaying the warning message "mobile network state disconnected".
In this guide, we will discuss the reasons of "why is my mobile network state disconnected" and provide practical solutions to help your device regain access to the mobile network.
The "Mobile Network Status Disconnected" error indicates that your Android phone is unable to establish a connection with the mobile network provider, resulting in interruption of calls, text messages and access to the Internet from the device.
This can be due to various reasons such as network congestion, signal interference/obstruction, incorrect network settings and software or hardware malfunctions.
Now that you have some idea about what causes the "Mobile Network Status Disconnected" error, I'll share with you some proven fixes that you can try one by one to restore your Android phone's mobile network connection.
Restarting the device is usually the easiest and most effective way to resolve network-related issues, and during the reboot process, the device refreshs the system and apps to resolve some temporary operational bugs, such as Wi-Fi connectivity issues, mobile data unavailability, and so on.
If your device is still without network after restarting your phone, you can try resetting the network settings, which will restore all network-related settings to their default state and potentially fix any issues caused by network misconfiguration.
Step 1: Open your phone's "Settings" app, then scroll down to find and select "System" or "General Management".
Step 2: Tap on the "Reset" option and then select "Reset Network Settings".
Step 3: Confirm the reset operation, the phone will reboot and apply new network settings, you can check if the "Disconnected from mobile network status" fault has been fixed.
Tip: If you're using an Apple mobile device, here's a tutorial on how to reset the network settings on iPhone or iPad.
A faulty or incorrectly inserted SIM card can also cause your phone's mobile network connection to fail, make sure that your SIM card has been inserted correctly into your device's slot and is not damaged. If you can't tell whether your SIM card is damaged or not, you can borrow someone else's SIM card to do the test.
Step 1: Turn off your phone and then pull out the SIM tray.
Step 2: Double check the SIM card for damage or dirt and clean the slot.
Step 3: Re-insert it into the card slot and make sure that it has been inserted in the correct position. Next, start the phone and then check if the device has restored the mobile network connection.
APN settings, or Access Point Name in full, is a parameter that must be configured by the user when accessing the internet through an Android phone, and it determines how your device connects to the mobile network. If your APN settings are not correct, then this may prevent your phone from establishing a proper network connection.
Step 1: Open "Settings" App and go to "Connections" option.
Step 2: Select "Mobile hotspot and tethering" and click "Reset" button.
Step 3: If there is no such button, manually delete all currently configured APN settings.
Step 4: Reboot your phone and its system will automatically reload the default mobile network configuration. After that, you can check if the mobile network connection issue has been fixed.
A firewall or virtual private network (VPN) application installed on your device may sometimes interfere with your mobile network connection. When your phone displays the error message "mobile network state disconnected", you should temporarily disable any firewall or VPN apps to try to restore your network connection.
In some cases, interference with WiFi connection may cause your Android device to suddenly show "Network Status Disconnected" error, you can fix mobile network connection issues by disabling WiFi to eliminate the possible interference.
Step 1: Find the connected WiFi network and tap on it in WiFi settings.
Step 2: On the details page for that network, there should be an option to disable that network connection, just click on it.
Step 3: If there is no such button, manually delete all currently configured APN settings.
Step 4: Then go back to the home screen of your device and check if the mobile network connection is back to normal.
If none of the above methods can solve the problem, your device may have a more complex system error. Or if you think that troubleshooting the causes of mobile network connection failure is a troublesome process, then consider using a professional Android system repair tool to fix your device quickly.
One such software is iSunshare Android Repair Genius, which provides a comprehensive solution for diagnosing and fixing various Android system errors such as device stuck in boot loop, blue screen or freezing. With just a few simple steps, you can make sure your device is running smoothly.
First of all, download and install iSunshare Android Repair Genius on your Windows PC, and then follow the steps below to fix "disconnected mobile network state" problem.
Step 1: Connect your Android phone to the computer, run Android Repair Genius and click "Start" button.
Step 2: Enter the correct information of your phone, including make, model, and country, and then click the "Download" button to get the firmware, which will be used for system repair.
If you are not sure about your device information, click "Tips" and then you will get a tutorial.
Step 3: If you are not sure about your device information, click "Tips" and then you will get a tutorial.
Step 4: Click the "Start" button and the software will automatically start the process of repairing your phone's system software.
After successfully repairing the software, your Android phone will reboot and all its functions should be restored now.
This article lists several detailed solutions to fix the "Mobile Network Status Disconnected" error, and with the right troubleshooting steps, hopefully your device will be able to regain mobile network connectivity. If the problem persists, it may be due to hardware damage. Note that if it is a hardware failure, please seek professional help.
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