By Michael | Last Updated
If you forget the Windows 10 or Windows 8 login password and are locked out of the Acer laptop, you can follow the method 1, method 2 and method 3 to reset it without the old password. If you lost the BIOS open password or administrator password, method 4 will tell you how to solve the trouble.
The following methods work well on resetting the login password for Acer Aspire series, Predator Helios series, Acer Swift series, Acer Spin series, Acer Switch series, Acer Nitro series, Acer Chromebook,etc.
Four methods to unlock the Acer laptop forgotten password:
This way tells you how to use iSunshare Windows Password Genius to create a password reset disk and use the disk to unlock the locked Acer laptop password. iSunshare Windows Password Genius has three versions (Windows, Mac, Android), so you can create a password disk with a rooted Android phone even you don't have another Windows computer or Mac computer.
Here, an available Windows computer will be used to create the password reset disk, if you want to make the disk with a Mac computer or an Android phone, please refer to:
4 steps to reset the Acer login password with iSunshare Windows Password Genius
Step 1Obtain iSunshare Windows Password Genius on the available Windows PC and then connect the USB flash drive to the PC.
Step 2 Launch the software and choose the USB Device option. After that, click the Begin burning button to start creating a password reset disk.
Step 3 Boot the locked Acer laptop from the reset disk.
Start the Acer laptop, when the Acer logo is shown, press down F12 key until the Boot Menu appears and then choose the USB device to boot from.
Step 4When the iSunshare password software starts, you can select a user account and reset its password easily.
As a Windows user, you may be familiar with the WinPE which is a mini operating system and works on repairing other Windows systems well. Therefore, a WinPE drive is also a useful password reset disk. However, compared with the way 1 above, it's difficult in some way to create a WinPE drive and use it to reset the lost password. To get more information about this way, let's continue reading together.
Preparations:
1. An accessible Windows computer
2. An empty USB flash drive or CD/DVD
3. The locked Windows PC
Step 1. On the accessible Windows computer, download and install the ADK for the Windows 10/8 from the Microsoft official site. After that, connect the USB drive or CD/DVD to the accessible PC.
Step 2. Enter Deployment and Imaging Tools Environment into the search bar beside the Start menu. Then run it as an administrator.
Step 3. In the window of Deployment and Imaging Tools Environment, run the command: copype amd64 C:\WinPE_amd64.
Step 4. In the same windows, to make a WinPE USB, you can type: MakeWinPEMedia /UFD C:\WinPE_amd64 P: (P is the letter of the USB drive). And remember to ensure the format operation in the window.
To make a WinPE CD/DVD, you need to input: MakeWinPEMedia /ISO C:\WinPE_amd64 C:\WinPE_amd64\WinPE_amd64.iso. Then an iso file will be made and you can burn it into the DVD/CD: right-click the ISO file > select Burn disc image > Burn.
Step 1. Connect the WinPE drive to the locked computer and boot the computer from the drive.
Step 2. In the command prompt window, run the commands in the following screenshot to make the Narrator act as the cmd.exe.
Tips: The c: is the system drive and maybe d drive is the system disk in your computer.
Step 3. After the locked computer is restarted, click the Ease to access icon in the login screen and select the Narrator option. Then enter net user [username] [password] into the Narrator.exe. Now, you can login your locked Acer PC with the new password.
Note: Don't forget to boot the unlocked computer from the WinPE drive again to set the Narrator.exe back to its original state.
Most of the laptops have the factory reset function, including the Acer laptop. However, as using the factory reset function may cause data loss or other troubles, it isn't recommended to utilize the function normally. If there are important data on your laptop, I strongly recommend you to reset the password with tools, but not apply the factory reset feature.
Guide to use the factory reset function to remove the Windows login password
Step 1. Start the Acer laptop, when the Acer logo appears, press F2 to enter InsydeH20 Setup Utility and enable the D2D Recovery option. Then, save the setting and exit InsydeH20 Setup Utility.
Step 2. Start or Restart the Acer laptop again, when the Acer logo appears, press Alt + F10 until you see the Acer eRecovery Management screen.
Step 3. Choose Acer eRecovery Management, select Restore, click Restore Operating System to Factory Defaults and then follow the wizard to finish the factory reset operation.
Tips: When you restart your Acer laptop, you will get a new system without the login password and you have to initialize the new system before using it.
More information: Factory Reset Acer Aspire Laptop After Password Forgot
For all Acer laptops, the BIOS password and settings can be removed by taking off the battery on the motherboard for about three minutes.
However, after I researched multiple models of Acer laptops, I find that the location of the button battery on the motherboard is different depending on the model of the Acer laptop. What's more, for different models of Acer laptops, the difficulties of unpacking the case and removing the battery are not the same. For example, for the following model of Acer laptop, the button battery on the motherboard can be taken off easily after opening the small cover.
But for some models of Acer laptops like Acer Helios 500, to detach the button battery, the case needs to be unpacked firstly, which is hard to do and the detachment needs the help of the professional.
After unpacking the small back cover of the Acer Helios 500 laptop, we can't see the button battery.
When the case is unpacked, we can find the button battery. However, it's not easy to open the case and it's not recommended to unpack it by ourselves, unless your hands-on ability is great.
In either cases, you can unpack the small back cover firstly to see if there is the button battery. If there is not, you can take it to the repair center and ask the professional to deal with it.
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