Fixed: Windows 11 Chat App Not Working

By Hally | Last Updated January 08, 2024

With the release of Windows 11, Microsoft brought the chat app to the taskbar. Windows 11 users can start using Chat to stay connected with friends and family in Microsoft Teams on Windows. But how do they make video calls or chat with others if the app doesn't work? In this guide, I'll walk you through six methods to fix the Windows 11 Chat app not working.

1. Method 1: Make Sure You've Signed in Microsoft Account
2. Method 2: Reset the Winsock Catalog
3. Method 3: Check for Windows Update
4. Method 4: Troubleshoot Internet Connection and Network Adapter
5. Method 5: Repair Microsoft Teams
6. Method 6: Reinstall Microsoft Teams with PowerShell

Method 1: Make Sure You've Signed in Microsoft Account

Step 1: Click on the Start menu on the Taskbar, and click on the account. From the pop-up context menu, click on Change account settings.

Step 2: Click on Sign in with a Microsoft account instead.

Step 3: Go ahead to sign in with a Microsoft account.

Method 2: Reset the Winsock Catalog

Step 1: Click on the Search box on the Taskbar, type cmd, and then click on Run as administrator to open Command Prompt.

Step 2: Click on Yes to allow Windows Cpmmand Processor to make changes to your device.

Step 3: Type the command netsh winsock reset and press Enter to reset the Winsock Catalog.

Method 3: Check for Windows Update

Step 1: Click on Start > Settings.

Step 2: Continue to click on Windows Update.

Step 3: Click on Check for updates or Install now to finish.

Method 4: Troubleshoot Internet Connection and Network Adapter

Step 1: Click on Troubleshoot from Settings.

Step 2: Continue to click on Other troubleshooters on the right pane.

Step 3: Click on Run to the right of Internet Connections.

Step 4: Click on Troubleshoot my connection to the Internet.

Step 5: Close the Internet Connections window if Troubleshooting couldn't identify the problem.

Step 6: Click on Run to the right of the Network Adapter.

Step 7: Close the Network Adapter window if Troubleshooting couldn't identify the problem.

Method 5: Repair Microsoft Teams

Step 1: Click on Apps from Settings.

Step 2: Click on App & features on the right pane.

Step 3: Click on the “three-dot” icon and select Advanced options from the context menu.

Step 4: Click on the Repair button. Continue to click on the Reset button if the app still isn't working.

Method 6: Reinstall Microsoft Teams with PowerShell

Step 1: Click on the Start menu on the Taskbar, and click on Windows Terminal (Admin) from the pop-up context menu.

Step 2: Click on Yes to allow unknown program to make changes to your device.

Step 3: Then you will go to the PowerShell window, type the command get-appxpackage *MicrosoftTeams* | remove-Appxpackage and press Enter to uninstall Microsoft Teams.

Step 4: Type the command Get-AppxPackage -allusers | Select Name, PackageFullName | select-string "MicrosoftTeams" and press Enter to get package full name.

Step 5: Type the command add-appxpackage -register "C:\Program Files\WindowsApps\MicrosoftTeams_22133.500.1346.3200_x64__8wekyb3d8bbwe\AppxManifest.xml" -disabledevelopmentmode and press Enter to reinstall Microsoft Teams.

Conclusion:

That's what this guide is all about how to fix the Team Chat app not working on Windows 11. You can try these six methods mentioned above to fix Windows 11 Chat app not working if needed. Hope this will be your help!