By Michael | Last Updated
Generally, your iPhone can be easily factory reset within it when you know the correct screen passcode and Apple ID password. However, if you don't have the Apple ID password because your iPhone is second-hand and its old owner doesn't remove the previous Apple ID from the Phone, how to reset your iPhone without the Apple ID password? At this time, except for asking the old owner for help, you can try the simple 2 ways below to factory reset an iPhone without the Apple ID password.
When you don't know the Apple ID password(second-hand iPhone), lose both the screen time passcode and Apple ID password or your iPhone's Find My iPhone function is turned on, this way can help you reset your iPhone easily and safely. This software supports all iPhone models, including iPhone 15/14/13/12/11/X/8/7/6/5 seires and iPhone SE series in all iOS versions.
Note: The prerequisite to run the software is that you must have iTunes installed in your computer. If there isn't, install iTunes in your PC in advance. And make sure the iPhone is activated.
Step 1: Download and install iSunshare iPhone Passcode Genius, a powerful iPhone passcode unlocker on your Windows computer. .
Step 2: Connect your iPhone to the Windows PC. Open the tool and click Remove Apple ID.
Step 3: Click the Start button to reset your iPhone. If Find My iPhone is disabled on the iPhone, the software will proceed to the removing process automatically.
If Find My iPhone is on, you need to know the screen lock password to continue regardless of your iOS version.
Situation 1: iOS version is below 11.4 and Find My iPhone is on, you should tap Settings > General> Reset > Reset All Settings on iPhone. Yes, the screen passcode is required to reset all settings. After that, iSunshare iPhone Passcode Genius will start removing Apple ID from your iPhone and resetting your iPhone to factory settings.
Situation 2: iOS version is 11.4 and above and Find My iPhone is on; you need to download the firmware package to factory reset the iPhone and remove previous Apple ID.
1. Confirm the screen lock is enabled by inputting “0000”into the box. Click Next to proceed.
2. Confirm Two-Factor Authentication is enabled by inputting “0000” into the box. Click Next to load iPhone details.
3. Download the firmware file and then the software will verify it.
4. Hit Remove to delete unknown Apple ID from your iPhone. At the same time, this operation will factory reset your iPhone and you will lose all the settings and content on your iPhone.
5. You get the successful message and your iPhone restarts. But it doesn’t end. You need to click Next to check the operations on iPhone to unlock activation lock with the screen passcode.
iTunes can also be the powerful tool to reset your iPhone without Apple ID password. And please mind that you may need to repeat the following Steps several times if iTunes takes more than 15 minutes to download software for your device and your iPhone exit the Recovery Mode.
Step 1: Run iTunes on your PC.
Step 2: Make your iPhone enter the Recovery Mode and then connect it to the PC.
Step 3: Open iTunes and you will find there is a pop-out prompt to reset your iPhone. Click Restore to wipe all iPhone data.
Step 4: iTunes asks for your confirmation. Click Restore and Update to proceed.
In no time, iTunes will start downloading the firmware software and then install it on your iPhone. Finally, your iPhone will restart on Hello screen. And you can set it up step-by-step.
Notes: If your iPhone has Find My iPhone on and Two-Factor Authentication on, you need to choose Unlock with Passcode > Use Device Passcode and enter the password that was previously used to unlock this iPhone when you encounter the Activation Lock and you are without Apple ID password. If it shows Incorrect Apple ID or password message on the screen, just try again.
