By Michael | Last Updated
The iPhone Screen Time is one of the great features developed by Apple to count usage data of the owner or child's device, and to control the time of use or access to apps on the iPhone. However, some users have reported that the screen time passcode does not work when they enter the screen time passcode to turn off the feature.
If the iPhone's Screen Time feature cannot be turned off, a "sign out is not available due to restrictions" error may occur on the Apple ID on the device. Today, we will discuss the reasons why the Screen Time Passcode not working and a few ways on how to fix it in this article.
Before we get to the section on how to fix the screen time password, perhaps you want to find out why the screen time password is not working.
1. You are using a child device, which requires a parent device in order to turn off screen time.
2. You may have misremembered your screen time password.
3. Outdated iOS version.
4. You have entered the wrong Screen Time password 10 times and have reached the password trial limit.
5. Someone else has changed the Screen Time password without your knowledge.
6. Unknown iOS vulnerability emerges after iPhone jailbreak.
If you are pretty sure that no one else has ever changed your screen time passcode, and that the passcode is correct, then it could be that there is a glitch in iOS that is causing the screen time passcode not to work. You can check if the iOS version on your device is out of date and if so, update it to the latest version, which may fix the iPhone Screen Time Passcode not working.
Tip: You can navigate to the iOS version update page by following this path: "Setting" > "General" > "Software Update ".
Sometimes, some users refuse to upgrade their iPhone to a newer version, then a forced reboot of iPhone is another option for you. Rebooting can fix minor glitches related to device performance such as iPhone stuck on passcode verification, iPhone stuck on preparing update, black screen, etc.
When the screen time passcode is controlled by a parent device, the screen time feature on your iPhone can only be turned off by entering the screen time passcode on the parent device. Or remove screen time without passcode with a dedicated tool.
Tip: This feature is only available on iPhone/iPad running iOS 13.4 or later.
Step 1: On the parent device, go to "Settings" > "Screen Time" > "Family", and click on "Kids' Devices".
Step 2: Tap to turn off the Screen Time Passcode option, then enter your iPhone passcode, Face ID, or Touch ID to verify your identity.
Step 3: Once turned off, the restrictions on content settings managed by Screen Time on your child's device will be removed.
If you suspect that someone else has changed your Screen Time password, or you don't remember the correct Screen Time password. Then, you can reset your password via Apple ID to fix the Screen Time passcode invalidation error.
Note: If your iPhone does not support iOS 13.4 or later, then your device will not have the "Forgot Password" option or forgot screen time passcode not working, go to this guide: No Option for Forgot Screen Time Passcode.
Step 1: Open the Screen Time page and click on the "Change Screen Time Passcode" option.
Step 2: Click "Forgot Passcode" to start the process of resetting your Screen Time password, then enter your current Apple ID and password to confirm.
Step 3: Enter a new Screen Time password. You can now use the new password to turn off the Screen Time feature. If screen time passcode won't reset, moving on to the next section.
How to do if you can't remember screen time passcode and forgot screen time passcode not working? Here I'll recommend you an excellent software: iSunshare iPhone Passcode Genius, which is ideal tool for you to remove the screen time passcode without any data loss.
Step 1: First of all, you need to check whether the "Find My" function on iPhone is disabled, if not, you need to disable it first.
Step 2: Install iSunshare iPhone Passcode Genius and then connect your iPhone to your computer with a USB cable.
Step 3: Launch the software and click the button of "Remove Screen Time Passcode".
Step 4: Click "Start" button.
Soon, the screen time passcode which is not working on iPhone will be removed. After that, you need to reset up the device.
It is not a rare error that the screen time passcode does not work, on the contrary, it occurs more often than we think. Fortunately, the methods shared above have been proven to be effective in fixing the screen time not working error. Especially with the help of iSunshare iPhone Passcode Genius, you can easily remove the screen time password in no time.
