By Jennifer | Last Updated
Apple introduced the "Stolen Device Protection" feature in iOS 17.3 and later. Users with this feature enabled will have to wait an hour if they need to change settings related to device security, such as turning off the "Find My" option.
While this is done for the security of personal information, when users bring their device to a repair store, they will have to wait up to an hour in the store before they can start repairing their device if they forget to disable "Find My iPhone" first.
Therefore, in order to improve the user experience, Apple has added a "Repair State" mode in iOS 17.5. With this new feature, users will no longer need to deactivate Find My iPhone and Activate Lock before sending their iPhone in for repair, and this won't affect any of the device's features.
Simply put, the "Repair State" mode on iOS 17.5 is a complement to Apple's "Stolen Device Protection" feature., which is designed to provide users with simpler options for verifying the identity of the owner and repairing the device.
When the mode is turned on, your iPhone will display the message "This device remains fully functional in the repair state" , then the technicians will be able to verify that you're the owner of the device directly from this text without any other more complicated proof.
If you're need to enable "Repair State" on your iPhone or just curious about it , you can follow the steps below to turn it on.
Step 1: Make sure your device is logged into Apple ID and "Find My iPhone" is turned on, then open the "Find My" App.
Step 2: Click "Devices" > "iPhone Name", scroll to the end of the page and click "Remove This Device".
Step 3: You will be prompted "Cannot Remove iPhone." and asked if you want to prepare this device for repair. Click "Continue", then enter your Apple ID password to turn on "Repair State".
How to turn off "Repair State" on iPhone? Apple has not released any official instruction. However, some users have tested that if you turn off the "Find My iPhone" option and turn it back on, "Repair State" will be turned off automatically.
Tip: "Repair State" mode is currently only available on iPhone, other Apple devices such as iPad, Mac or Apple Watch cannot enable it for the time being.
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