By Sophia | Last Updated
Have you ever encountered such an error "Cannot create a file when that file already exists" while you try to change the iTunes backup location from default location to external hard drive?
If the error troubles you, please learn to fix it by following this article.
Mklink is the code that can be used to create a symbolic link. It always appears in command line in this way: mklink [[/d] | [/h] | [/j]] [Link] [Target]. For example, if you want to create a symbolic link named MyPictures from the root directory to the \Users\User1\Pictures directory, you can execute: mklink /d \MyPictures \Users\User1\Documents .
Go to the default iTunes backup location and see if the folder "Backup" still exists.
On Windows:
On Mac: ~/Library/Application Support/MobileSync/Backup/
If it exists, just delete it at first and then change backup location with command "mklink".
If you are not sure, insert the USB flash drive to your computer and right click it. Check its Properties. And click General tab to view File system. By default it is formatted in FAT32. So you need to right click the USB flash drive again and choose to Format in Windows NT file system.
You can follow the parameters below to check whether the syntax on your code is right or not. Or you can ask the tech expert to have a check.
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