While you have system problems with your Windows 10 computer, maybe you would like to factory reset Windows 10 to resolve it. For example, if your Windows 10 laptop or desktop is running slowly or freezes, restoring Windows 10 to factory settings will bring your Windows 10 laptop or desktop to the state when it was first turned on.

But you should know whether you can access Windows 10 or not. If Windows 10 password forgot and you cannot get into Windows 10, the process to factory reset Windows 10 will be a little different from the operations when Windows 10 is accessible.

Now this article will show you how to factory reset Windows 10 with or without password (take Windows 10 enterprise as example).

Case 1: How to factory reset Windows 10 on accessible computer

Step 1: Go to Recovery section in Windows 10 PC settings.

In order to factory reset Windows 10, you have to go to Recovery option in Windows 10 PC settings.

Search “reinstall” in the search tool inside the Start menu. Then click “Reset this PC” in search results.

go to Recovery section in Windows 10 PC settings

Step 2: Get started on Reset this PC.

When Settings window opens up, click “Get started” button under Recovery > Reset this PC option.

get started reset windows 10 PC

Step 3: Choose “Remove everything” in pop-up two options.

  • Keep my files: Remove apps and settings, but keeps your personal files.
  • Remove everything: Removes all of your personal files, apps, and settings.

choose to remove everything from windows 10

So if you are intended to get new Windows 10 system, please choose “Remove everything”. If you want to keep files after Windows 10 factory reset, choose “Keep my files”.

Windows 10 PC settings will get things ready to factory reset Windows 10.

get ready to factory reset windows 10

Step 4: Select Windows 10 factory reset mode.

Now two modes are available for you to choose, “Just remove my files” is recommended, and “Remove files and clean the drive” will cost a lot of time.

choose windows 10 factory reset mode

So while you have just wanted to quickly restore Windows 10 to factory settings, select the first one. All the files and data will be removed quickly and some data might remain recoverable using software even though Windows 10 has been restored to factory settings.

And please select the second option while you want to make sure Windows 10 factory reset safe and don’t care how much time it will cost or whether data can be recovered.

Step 5: Begin to factory reset Windows 10 with click on “Reset” button.

restore windows 10 to factory settings

 

Case 2: How to factory reset Windows 10 without password

While Windows 10 password forgot and computer is locked, how can you factory reset Windows 10 PC/laptop/tablet?

Surely you can reset reset Windows 10 forgotten password and log into computer at first, and then follow the case 1 to factory reset Windows 10 from PC settings. But actually if you are ready to factory reset Windows 10, it can be also operated from Windows 10 login screen without password.

Step 1: Start locked Windows 10 and click Power > Restart from login screen while holding on Shift key.

reboot windows 10 to enter troubleshoot screen

Step 2: After computer restarts and troubleshooting option screen appears, click Troubleshoot there.

choose to troubleshoot windows 10

Step 3: Now choose Reset this PC option in order to reset or refresh your computer.

choose to reset windows 10

Step 4: Click Next then and the Windows 10 system will reboot and begin preparing to reset your PC. On the Reset your PC screen, click Just remove my files and then click Reset.

Note: Make sure your Windows 10 laptop or desktop PC is connected to the power supply and it is not running on battery. Once you click on “Reset” button, you might not be able to cancel the factory reset process. After the Windows 10 factory reset process is successfully completed, you can use it as a new computer.

 

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