By Achilles Hill | Last Updated
Are you facing the problem of the Samsung phone running slow and freezing? If yes, here are five methods to help you fix the problem.
When your phone is stuck on freeze, the first method you should try is to reboot it. Press and hold the Home key for seconds, and then you can see three options on your screen: Power off, Restart, or Emergency mode off. Choose Restart on the screen. Some phones are needed to enter the unlock code to continue reboot.
If your device could not be restarted on the way above, try the method below to force restart it. For Samsung Galaxy devices, press and hold the Volume down and Power button for at least 7 seconds. For devices without a dedicated Power key, press and hold the Volume down key and Side key for at least 7 seconds.
Insufficient memory is one of the main reasons why Samsung phones run slow and freezing. Undoubtedly, we need to free up memory when it happens. Here are two main methods for you to free up your Samsung device, which is to delete unused apps and to clear the cache partition.
To delete unused apps on the App Market of your device may be the easiest way. As for clearing the cache partition, we have mentioned it in this article: Fixed: My Phone is Stuck on Samsung Logo.
Part 1. Check for Android system updates
As we all know, updating system firmware might fix some errors on the system and device. Therefore, when Samsung phones run slow and freezing, it is necessary to check for system updates.
For Samsung Galaxy phones, it is easy to check for system updates. Connect your Samsung phone to the Internet first. Then you can check for system updates on the way below.
Step 1. Connect your device to the Internet. Then open your device. Find and choose Software update or "System updates".
Step 2. Tap Download and install, or "Check for system updates". If any update is available, the device will download it automatically. If it's not, choose "Download now".
Step 3. When the download is finished, please follow the instructions to install the update.
Part 2. Check for app updates
The reason why Samsung phones run slow and freezing is likely to be related to applications on your device. Sometimes, the problem can be solved by a simple update. In this regard, updating your apps on a Samsung phone is an easy and worth trying method.
It is also quite simple to check for app updates through the App Store. For Samsung Galaxy phones, it's Galaxy Store. Connect your Samsung phone to the Internet. Open the App Store and check if there are any software updates available. If yes, update them all.
If this doesn't fix the issue, move to the next method.
When performing apps updates could not solve the issue, we need to check for bad third-party apps. Putting a phone into Safe mode is an efficient way to check for a bad third-party app. Check how to put the Samsung phone into Safe mode below.
Step 1. Reboot your Samsung phone.
Step 2. When the SAMSUNG logo appears, press and hold the Volume Down button until your device reboots successfully.
If you can see the word Safe mode at the bottom left corner of the screen, it means your device has successfully booted into Safe mode. Now, you can check for bad third-party applications. It's recommended that you begin with the latest app you installed.
Checking for Android updates is an effective way to fix some mild Android system errors, but some system failures couldn't be fixed by Android updates. Besides, Android updates are not always available when you are facing a slow and freezing Samsung phone. At this moment, making use of reliable third-party software should be considered.
iSunshare Android Repair Genius is such a reliable software. It can efficiently bring Samsung phones back to normality within minutes. You can use it to repair Samsung phones in the way below:
Step 1. Download, install and open Android Repair Genius on Windows PC.
Step 2. Connect your device to your computer. If Android Repair Genius could not recognize your device, click Install to download a Samsung USB Driver. Then click Start.
Step 3. Input the device information with caution.
Check the Warming carefully. Then input the Device Model and Country code according to Tip with caution. Click Path to choose the file location for download and decompression.
Hit the Download button and wait for the software to download the system package patiently. Then Android Repair Genius will decompress and decrypt the package automatically. Please wait.
Step 4. Follow the procedure to put your Samsung device into Download Mode. Then click Start to repair your device.
Step 5. Wait till the repairing process is finished.
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